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Synchroteam MCP by usefulapi

Create customer

synchroteam_create_customer
Destructive

WRITE: create a new customer (name and an address are required). If you pass myId and a customer with that myId already exists, nothing is created and an error is returned (use synchroteam_update_customer). POST /customer/send.

Input Schema

NameRequiredDescriptionDefault
nameYesCustomer name.
my_idNoYour own reference for this customer.
addressNoFull address on one line (e.g. '6605 Fisher Avenue, Falls Church, VA 22046, United States').
vat_numberNo
contact_faxNo
contact_emailNo
contact_phoneNo
addressComplementNoComplementary address line (unit, floor...).
contact_last_nameNo
contact_first_nameNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.1/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare destructiveHint=true and non-idempotent write behavior, so the bar is lower. The description still adds real behavioral value: duplicate my_id causes a hard failure with no creation, and the endpoint is POST /customer/send. It does not describe permissions or what the response contains.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three tightly packed sentences: the WRITE prefix, the required-input note, the failure/alternative rule, and the endpoint. Nothing is filler and the most important constraint is front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 10-parameter mutation with no output schema, the description covers the primary required input and one important failure mode, but omits permissions, response shape, and the meaning of the many contact/* fields. Adequate but visibly thin against the schema's surface area.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Only name, address and my_id get any mention, and the claim that 'an address are required' conflicts with the schema where address is optional and only name is required. With 40% schema coverage and 10 parameters, the description leaves most optional fields (vat_number, contact_*) undocumented anywhere.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb+resource ('create a new customer') and prefixes it with 'WRITE:' to make the mutation nature unmistakable, which cleanly distinguishes it from get_customer/list_customers/update_customer siblings. The required inputs are named up front.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives a concrete routing rule for the my_id collision case: nothing is created, an error returns, and the agent should use synchroteam_update_customer. It stops short of stating when to create a customer versus other entity types (site/depot), but for this tool family that's inferable.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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