Add an internal comment to a ticket
supportbee_add_commentDestructive
WRITE: adds an internal comment to a ticket. Comments are visible to your agents only and are never e-mailed to the customer. POST /tickets/{id}/comments.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | The comment text (plain text; blank lines separate paragraphs). | |
| ticket_id | Yes | The SupportBee ticket id (the number in the ticket URL; from supportbee_list_tickets). |