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re-amaze

List conversations

reamaze_list_conversations
Read-only

List/search conversations (support tickets). All filters optional; returns a page of conversations. Re:amaze REST: GET /conversations.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
forNoFilter to conversations for this customer email.
tagNoFilter by tag(s) — comma-separated.
pageNo1-based page number to fetch (responses report page_size/page_count/total_count).
sortNoSort order.
filterNoRestrict to a set of conversations.
for_idNoFilter to conversations for this SSO user id.
originNoFilter by conversation origin/channel type.
categoryNoFilter by channel slug.
end_dateNoFilter to items on/before this ISO8601 date, e.g. 2026-01-31.
start_dateNoFilter to items on/after this ISO8601 date, e.g. 2026-01-31.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.6/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

readOnlyHint=true already establishes this is a safe read. The description adds that it returns a page and that all filters are optional, which is modest additional context, but it says nothing about default page size, result caps, rate limits, or ordering defaults beyond what the schema states.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short sentences, front-loaded with the core action and definition, then scope and the REST endpoint. Zero filler.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a zero-required, 10-param read tool with a full-coverage schema and a readOnlyHint, the definition is nearly sufficient. The only gap is that the schema description is the sole source for pagination details, which the description gestures at only vaguely ('returns a page').

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% across all 10 parameters, including enum values and ISO8601 examples, so the schema carries the full burden. The description only restates that filters are optional and adds no format or interaction detail beyond it.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb+resource and disambiguates the domain term by equating 'conversations' with 'support tickets', plus notes search capability. It doesn't explicitly differentiate from siblings like reamaze_get_conversation or reamaze_list_messages, but the resource is unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

'All filters optional' tells the agent the call works with zero args and that filters are additive, which is useful context. However, it never says when to use this versus reamaze_get_conversation (single item) or reamaze_list_messages, leaving the listing-vs-retrieval choice implicit.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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