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Re:amaze MCP by usefulapi

List conversations

reamaze_list_conversations
Read-only

List/search conversations (support tickets). All filters optional; returns a page of conversations. Re:amaze REST: GET /conversations.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
forNoFilter to conversations for this customer email.
tagNoFilter by tag(s) — comma-separated.
pageNo1-based page number to fetch (responses report page_size/page_count/total_count).
sortNoSort order.
filterNoRestrict to a set of conversations.
for_idNoFilter to conversations for this SSO user id.
originNoFilter by conversation origin/channel type.
categoryNoFilter by channel slug.
end_dateNoFilter to items on/before this ISO8601 date, e.g. 2026-01-31.
start_dateNoFilter to items on/after this ISO8601 date, e.g. 2026-01-31.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

A3.5/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, so the safety profile is covered. The description adds that results are paginated ('returns a page of conversations'), which is useful, but it does not disclose default page size or ordering behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short, front-loaded clauses with zero filler. The core action leads, followed by the optionality note and the endpoint reference.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the description should carry more of the return-shape burden, yet it only says 'a page of conversations'. Combined with the endpoint mapping and full schema coverage it is functional, but a brief note on pagination fields or result ordering would round it out.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% across all 10 parameters, so the schema already documents filters, enums, and date formats. The description only restates that filters are optional, adding no new parameter semantics. Baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb+resource ('List/search conversations') and clarifies the domain with '(support tickets)'. It distinguishes itself from reamaze_get_conversation by implying a collection rather than one item, though it never names the sibling explicitly.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

'All filters optional' gives minimal context, and there is no guidance on when to use this versus reamaze_get_conversation (single) or reamaze_list_messages. Usage is implied by the name rather than stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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