Get customer
orb_get_customerFetch a single customer by Orb customer id. Orb API: GET /customers/{customer_id}.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| customer_id | Yes | Orb customer id. |
orb_get_customerFetch a single customer by Orb customer id. Orb API: GET /customers/{customer_id}.
| Name | Required | Description | Default |
|---|---|---|---|
| customer_id | Yes | Orb customer id. |
Changes observed during successful MCP inspections.
Input schema / $schemaPrevious value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
readOnlyHint=true already tells the agent this is a safe read, so the bar is lower. The description adds the underlying REST mapping (GET /customers/{customer_id}), which is mild but useful context; it does not disclose 404 behavior, auth requirements, or what the response contains.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Two short sentences, zero waste, with the core action front-loaded ahead of the endpoint detail. Nothing is padded.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a one-parameter read tool this is close to sufficient, but with no output schema the description gives no hint about the returned customer object or failure cases. Adequate minimum viable coverage, not complete.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description coverage is 100% and there is only one parameter, so the schema already documents customer_id fully. The description adds no format, prefix, or example detail beyond 'Orb customer id', making baseline 3 appropriate.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
States a specific verb (Fetch) and resource (a single customer), scoped to lookup by Orb customer id. The phrase 'Orb customer id' implicitly separates it from orb_get_customer_by_external_id, but the sibling is never named, so the agent must infer the distinction.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
Usage is only implied: call this when you have an Orb customer id. It does not state when to prefer this over orb_get_customer_by_external_id or orb_list_customers, nor any error/prerequisite conditions.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
Add one secure layer between your agents and this server.