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Create an operator

create_operator
Destructive

MUTATES Olark data: creates a new operator (chat agent). Olark API: POST /operators (JSON). Required: email and password; nickname (display name) optional. NOTE: creating an operator CONSUMES A PAID SEAT (billing side effect). Returns the created operator.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
emailYesThe operator's login email (required).
fieldsNoAdditional documented Olark fields to send in the JSON write body — merged OVER the typed fields above.
nicknameNoThe operator's display name shown in chat.
passwordYesThe operator's initial password (required).

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. First observed

TDQS

A4.5/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Beyond the destructiveHint annotation, the description explicitly says 'MUTATES Olark data', highlights the API method, and warns of a paid-seat billing side effect. It also states the return value, adding significant behavioral context not available from annotations or schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is compact and front-loaded with the most important facts: mutation, resource, endpoint, required parameters, and a critical billing warning. Every sentence adds value, and the note about paid seats is appropriately prominent.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a creation tool with no output schema, the description covers the action, required inputs, optional inputs, the destructive/billing side effect, and the return value. This gives an agent everything needed to invoke the tool correctly and understand the impact.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and the schema already documents email, password, nickname, and fields. The description reinforces that email and password are required and nickname is optional, but adds little beyond that. Baseline 3 is appropriate because the schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description states a specific verb ('creates'), a specific resource ('a new operator (chat agent)'), and the exact API endpoint (POST /operators). It clearly distinguishes from siblings like update_operator and get_operator by framing the action as creating a new entity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description establishes clear context: use this tool to create a new operator. It notes required vs. optional fields, but does not explicitly contrast with the sibling tool update_operator or list cases where another tool should be chosen. This is a minor omission rather than a misleading one.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

A4.1/5.0
Disambiguation4/5

Each dedicated tool targets a distinct operator or group operation, so the core set is easy to separate. The only ambiguity is olark_request, a generic GET escape hatch that can overlap with list_operators/list_groups, but its purpose is clearly labeled as a power-user fallback.

Naming Consistency4/5

Most tools follow a clear verb_object snake_case pattern such as create_operator, list_operators, add_operator_to_group, and remove_operator_from_group. olark_request breaks the pattern slightly by being noun-style rather than verb-first, but the rest of the naming is consistent.

Tool Count5/5

Eight tools is a well-scoped count for an Olark operator and group management server. Each tool covers a distinct operation without redundant duplicates or excessive granularity.

Completeness3/5

Operator coverage includes create, get, list, and update, but there is no delete_operator, which is a notable lifecycle gap. Group management is also incomplete since it only lists groups and manages membership, with no way to create, update, or delete groups.