Comment on a ticket
officernd_add_ticket_commentWRITE. Post a comment on a helpdesk ticket. Public comments are visible to the member; comments attributed to members must be public. Needs scope flex.collaboration.ticketComments.create. OfficeRnD: POST /ticket-comments/{ticketId}.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| text | Yes | The comment text. | |
| member | Yes | The _id of the member the comment is posted as. | |
| is_public | Yes | Whether the comment is public (visible to the member). | |
| ticket_id | Yes | The ticket _id. |