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Kickserv MCP by usefulapi

Update a customer

kickserv_update_customer
Destructive

WRITE: update fields on an existing customer. Only the fields you pass change. Balances, credit limit and custom fields are not settable here. Kickserv: PATCH /{account}/customers/{customer_number}.xml.

Input Schema

NameRequiredDescriptionDefault
faxNoFax number.
nameNoNew customer name.
mobileNoMobile number.
companyNoTrue if the customer is a company rather than a person.
contactNoPrimary contact name.
is_activeNoFalse to mark the customer inactive (reversible).
last_nameNoContact last name.
first_nameNoContact first name.
alt_contactNoAlternate contact name.
billing_cityNoBilling city.
company_nameNoCompany name.
phone_numberNoPhone number.
service_cityNoService city.
billing_stateNoBilling state.
email_addressNoEmail address.
service_stateNoService state (2-letter abbreviation in the US).
account_numberNoYour own account number for the customer.
notify_via_smsNoSend the customer SMS notifications.
billing_addressNoBilling address (where invoices go), line 1.
billing_countryNoBilling country.
customer_numberYesCustomer number to update.
service_addressNoService address (where the work happens), line 1.
service_countryNoService country (2-letter code).
alt_phone_numberNoAlternate phone number.
billing_zip_codeNoBilling ZIP/postal code.
customer_type_idNoCustomer type id.
notify_via_emailNoSend the customer email notifications.
service_zip_codeNoService ZIP/postal code.
billing_address_2NoBilling address line 2.
service_address_2NoService address line 2.
customer_source_idNoCustomer source (lead source) id.
special_instructionsNoSpecial instructions shown to technicians.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

A4/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations only carry destructiveHint=true, and the description adds real behavioral context: the WRITE marker aligned with the destructive hint, PATCH-style partial-update semantics ('Only the fields you pass change'), and an explicit list of non-settable fields. It omits auth/permission requirements and any failure behavior for an invalid customer_number.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three tight sentences, front-loaded with the WRITE marker and the core action, then the partial-update rule, then exclusions, then the endpoint. No filler and nothing buried.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a 32-parameter mutation with no output schema, the description covers the essential risks: it is a write, it is partial, and certain fields are off-limits. Missing only permission prerequisites and error/not-found behavior, which keeps it short of a full 5.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With 32 parameters at 100% schema description coverage, the schema already defines every field, so baseline is 3. The description adds only the meta-rule that unspecified fields are left unchanged and that balances/credit limit/custom fields cannot be passed, which is marginal but genuine added value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('update fields on an existing customer') and immediately differentiates itself from the create/get siblings by scoping to an existing customer. The PATCH endpoint confirms the operation type without ambiguity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is implied ('existing customer', partial update by passing only changed fields) but no alternative is named explicitly, e.g. it never says to use kickserv_create_customer for new records or kickserv_get_customer to read first. The negative constraints (balances, credit limit, custom fields not settable) are useful but are limitations rather than when-to-use guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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