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HelpCrunch MCP by usefulapi

List applications

helpcrunch_list_applications
Read-only

List applications configured in the account — web chat widgets, iOS/Android apps, and social integrations (id, name, displayName, active, type). HelpCrunch REST: GET /applications.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

A3.9/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, so the safety profile is covered. The description adds modest value by naming the upstream REST endpoint (GET /applications) and the entity types returned, but says nothing about result size, pagination, or authentication scope — with annotations carrying the safety signal, a 3 is appropriate.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One compact sentence with the resource and return fields front-loaded, plus a short endpoint reference. The parenthetical field list (id, name, displayName, active, type) earns its place given there is no output schema; the REST endpoint note is mildly redundant with the tool name but useful for mapping to HelpCrunch docs.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no output schema, the field enumeration is exactly the kind of return-value context an agent needs, and a zero-parameter read-only list has few other unknowns. Only pagination/volume behavior is left unaddressed, which is a minor gap for this tool's complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool takes zero parameters, so per the baseline there is nothing for the description to disambiguate and no risk of parameter misuse. A 4 is the neutral ceiling here rather than a demonstration of added semantic value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (List) and resource (applications configured in the account) and immediately disambiguates the uncommon term 'application' by enumerating what counts: web chat widgets, mobile apps, and social integrations. Sibling tools operate on chats, customers, agents, and departments, so this is clearly distinguishable.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is only implied: a zero-parameter enumerator is naturally the entry point for discovering application IDs, but the description never says when to call it, what prerequisite IDs it feeds, or whether pagination/filtering apply. No alternative or exclusion is named, though none is obviously needed here.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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