Add a ticket comment
gorelo_add_ticket_commentWRITE: add a comment to a ticket's main thread. A 'public' comment is a reply the client sees and may be emailed to them; a 'private' comment is an internal note. Do not retry after an unclear error: that can post twice. API: POST /v1/tickets/{ticketId}/comments.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | Comment body as HTML. Send < and > in text as < and >. | |
| ticket_id | Yes | Ticket id (uuid). | |
| visibility | Yes | public = visible to the client; private = internal note. |