Skip to main content
Glama

Enchant MCP by usefulapi

Get ticket

enchant_get_ticket
Read-only

Get one ticket by id. Embed related data with embed: messages (the conversation: replies and notes), customer, user, inbox, labels. Each embedded type costs 1 extra rate-limit credit. Enchant REST: GET /tickets/{id}.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesTicket id (the string id, not the friendly ticket number).
embedNoRelated resources to embed.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

Score is being calculated.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.