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eDesk MCP by usefulapi

List reply templates

edesk_list_templates
Read-only

List saved reply templates (id, name, subject, body text, channels, usage). GET /templates.

Input Schema

NameRequiredDescriptionDefault
pageNoPage number, from 1 (default 1). Pass the previous reply's next_page.
items_per_pageNoResults per page, 1-100 (default 25).

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, openWorldHint=true and destructiveHint=false, so the safety profile is covered. The description still adds real value by disclosing the returned field set (id, name, subject, body text, channels, usage) and the backing endpoint GET /templates, which matters because there is no output schema.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single sentence front-loads the action and resource, then packs the return fields and endpoint into a compact parenthetical. No filler, nothing restated from the annotations.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only list tool with full schema coverage, the description is nearly sufficient: it names the resource, the returned fields, and the endpoint. Pagination mechanics are handled by the schema, so nothing critical is missing, though a note on result ordering or default filtering would round it out.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and both page and items_per_page are fully documented there including defaults and the next_page chaining pattern. The description adds nothing about parameters, so the baseline 3 for schema-heavy definitions is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (List) and resource (saved reply templates), and enumerates the fields the agent will get back, which separates it from the sibling edesk_get_template. It never names that sibling explicitly, so differentiation relies on the tool name rather than the description.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description says what the tool returns but gives no guidance on when to use it versus edesk_get_template, nor any prerequisites. The only usage hint, pagination chaining via next_page, lives in the schema, not the description.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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