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List organizations

deskpro_list_organizations
Read-only

List customer organizations, filterable by name or labels. Deskpro: GET /api/v2/organizations.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNoOnly the organization with this name.
pageNoPage number, starting at 1.
countNoResults per page, 1-200.
labelsNoOnly organizations with these labels (comma-separated).
searchNoSearch on name.
includeNoComma-separated related object types to side-load into the response's `linked` section, e.g. person,agent,department,organization.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

B3.4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, covering safety. The description adds the endpoint (GET /api/v2/organizations), which confirms read-only nature and source, but does not disclose pagination behavior, response format, or rate limits. With annotations present, this is an appropriate baseline.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with zero waste, and the primary purpose is front-loaded before the technical endpoint detail. It is appropriately sized for a simple list operation.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity, full schema coverage, and annotations covering read-only safety, the description is nearly complete. It could briefly mention that results are paginated (since page and count exist), but the schema covers those parameters and no output schema requires return value explanation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all six parameters in detail. The description echoes filtering by name or labels but adds no syntax or format beyond what the schema provides, making the baseline score of 3 correct.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description states a clear verb 'List' and resource 'customer organizations', and mentions filtering. However, it does not explicitly differentiate itself from sibling tools such as get_organization or create_organization, leaving the agent to infer scope.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use or when-not-to-use guidance is provided beyond the implicit act of listing. The description does not mention alternatives like get_organization for single lookups or create_organization for creation.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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