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List knowledgebase articles

deskpro_list_articles
Read-only

List knowledgebase articles, filterable by category, status and author. Deskpro: GET /api/v2/articles.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number, starting at 1.
countNoResults per page, 1-200.
authorNoOnly articles by this author id, or 'me' for the key's agent.
statusNoOnly articles in this status.
categoryNoOnly articles in this category id.
order_byNoSort field.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. First observed

TDQS

B3.2/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

readOnlyHint=true already declares the safe-read nature, so the description's obligation is lighter, but it adds almost nothing beyond that and the schema — no pagination behavior, no defaults, no note on whether all articles or only published ones are returned. The GET endpoint reference is a minor addition.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two compact sentences, scoping information front-loaded and no wasted prose. It is efficient, though the endpoint-only trailing clause adds little agent value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

There is no output schema, so return shape is unstated, and the description never mentions pagination despite page/count parameters. Adequate for a simple read-only list given full schema coverage, but with clear gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so baseline is 3. The description names only three of the six filters (category, status, author) and omits page, count, and order_by, so it adds little beyond what the schema already fully documents.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (List) and resource (knowledgebase articles) plus the supported filters, so it is clearly distinguishable from the singular deskpro_get_article sibling. It stops short of explicitly naming and contrasting siblings, keeping it at a solid 4 rather than 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Implies the tool is for enumerating articles and mentions filterable dimensions, but gives no explicit when-to-use/when-not guidance and never contrasts itself with deskpro_search or deskpro_get_article. Usage is only inferable.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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