Opsphere — DevOps & SRE Intelligence

PagerDuty service detail

pd_service_get

Read-only

Get a service by ID with optional integrations embed.

Input Schema

Name	Required	Description
`id`	Yes	Service ID
`include`	No	Related objects (e.g. integrations)
`context_id`	No	Optional explicit Connection Hub work context (ctx_*). Omit to use the conversation's active workspace; global Hub tools ignore it.

Output Schema

Name	Required	Description	Default
`ok`	Yes
`data`	Yes
`contractVersion`	Yes
`dataSchemaVersion`	Yes

Schema Changelog

Changes observed during successful MCP inspections.

Changed26 schema fields changedOct 26, 2026

changedOutput schema / properties / data / additionalProperties
```
Previous value: -trueNew value: +false
```
removedOutput schema / properties / data / properties / count
```
Removed value: -{
-  "type": "number"
-}
```

removedOutput schema / properties / data / properties / data

Removed value: -{
-  "anyOf": [
-    {
-      "$ref": "#/properties/data/properties/items"
-    },
-    {
-      "$ref": "#/properties/data/properties/items/items"
-    }
-  ]
-}

removedOutput schema / properties / data / properties / error

Removed value: -{
-  "anyOf": [
-    {
-      "type": "string"
-    },
-    {
-      "$ref": "#/properties/data/properties/items/items"
-    }
-  ]
-}

addedOutput schema / properties / data / properties / family

Added value: +{
+  "const": "pagerduty",
+  "type": "string"
+}

addedOutput schema / properties / data / properties / gaps

Added value: +{
+  "items": {
+    "type": "string"
+  },
+  "type": "array"
+}

removedOutput schema / properties / data / properties / items

Removed value: -{
-  "items": {
-    "additionalProperties": true,
-    "properties": {},
-    "type": "object"
-  },
-  "type": "array"
-}

removedOutput schema / properties / data / properties / message
```
Removed value: -{
-  "type": "string"
-}
```

removedOutput schema / properties / data / properties / meta

Removed value: -{
-  "$ref": "#/properties/data/properties/items/items"
-}

removedOutput schema / properties / data / properties / nextCursor

Removed value: -{
-  "type": [
-    "string",
-    "null"
-  ]
-}

removedOutput schema / properties / data / properties / ok
```
Removed value: -{
-  "type": "boolean"
-}
```

addedOutput schema / properties / data / properties / operation

Added value: +{
+  "const": "pd_service_get",
+  "type": "string"
+}

removedOutput schema / properties / data / properties / pageInfo

Removed value: -{
-  "$ref": "#/properties/data/properties/items/items"
-}

addedOutput schema / properties / data / properties / partial
```
Added value: +{
+  "type": "boolean"
+}
```

addedOutput schema / properties / data / properties / records

Added value: +{
+  "items": {
+    "additionalProperties": false,
+    "properties": {
+      "assignee": {
+        "type": "string"
+      },
+      "body": {
+        "type": "string"
+      },
+      "createdAt": {
+        "type": "string"
+      },
+      "environment": {
+        "type": "string"
+      },
+      "facts": {
+        "items": {
+          "additionalProperties": false,
+          "properties": {
+            "name": {
+              "type": "string"
+            },
+            "value": {
+              "anyOf": [
+                {
+                  "type": "string"
+                },
+                {
+                  "type": "number"
+                },
+                {
+                  "type": "boolean"
+                },
+                {
+                  "type": "null"
+                },
+                {
+                  "items": {
+                    "type": [
+                      "string",
+                      "number",
+                      "boolean",
+                      "null"
+                    ]
+                  },
+                  "type": "array"
+                }
+              ]
+            }
+          },
+          "required": [
+            "name",
+            "value"
+          ],
+          "type": "object"
+        },
+        "type": "array"
+      },
+      "id": {
+        "type": "string"
+      },
+      "key": {
+        "type": "string"
+      },
+      "name": {
+        "type": "string"
+      },
+      "priority": {
+        "type": "string"
+      },
+      "project": {
+        "type": "string"
+      },
+      "reporter": {
+        "type": "string"
+      },
+      "service": {
+        "type": "string"
+      },
+      "status": {
+        "type": "string"
+      },
+      "summary": {
+        "type": "string"
+      },
+      "tags": {
+        "items": {
+          "type": "string"
+        },
+        "type": "array"
+      },
+      "title": {
+        "type": "string"
+      },
+      "type": {
+        "type": "string"
+      },
+      "updatedAt": {
+        "type": "string"
+      },
+      "urgency": {
+        "type": "string"
+      },
+      "url": {
+        "type": "string"
+      }
+    },
+    "required": [
+      "facts"
+    ],
+    "type": "object"
+  },
+  "type": "array"
+}

removedOutput schema / properties / data / properties / results

Removed value: -{
-  "$ref": "#/properties/data/properties/items"
-}

removedOutput schema / properties / data / properties / status

Removed value: -{
-  "type": [
-    "string",
-    "number"
-  ]
-}

addedOutput schema / properties / data / properties / summary
```
Added value: +{
+  "type": "string"
+}
```
removedOutput schema / properties / data / properties / text
```
Removed value: -{
-  "type": "string"
-}
```
addedOutput schema / properties / data / properties / total / minimum
```
Added value: +0
```
changedOutput schema / properties / data / properties / total / type
```
Previous value: -"number"New value: +"integer"
```
addedOutput schema / properties / data / properties / truncated
```
Added value: +{
+  "type": "boolean"
+}
```

addedOutput schema / properties / data / properties / warnings

Added value: +{
+  "items": {
+    "type": "string"
+  },
+  "type": "array"
+}

addedOutput schema / properties / data / required

Added value: +[
+  "family",
+  "operation",
+  "records",
+  "total",
+  "partial",
+  "truncated",
+  "warnings",
+  "gaps"
+]

addedOutput schema / properties / dataSchemaVersion

Added value: +{
+  "const": 2,
+  "type": "number"
+}

changedOutput schema / required

Previous value: -[
-  "contractVersion",
-  "ok",
-  "data"
-]New value: +[
+  "contractVersion",
+  "dataSchemaVersion",
+  "ok",
+  "data"
+]

First observedOct 15, 2026

TDQS

B3.2/5.0

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, openWorldHint=false and destructiveHint=false, so the safety profile is covered for free. The description adds only the embedding option and says nothing about behaviour for missing IDs, error responses, or auth/tenant scope. With annotations carrying the main burden, this is adequate-but-thin.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single short sentence with the verb and resource front-loaded and no wasted words. It is perhaps too terse for the tool's context, but nothing is padded or buried.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

An output schema exists, so return values need not be explained, and annotations cover safety. However, for a lookup tool in a large PagerDuty/incident family, the description offers no hint about what is returned (service metadata, escalation policies, teams) or how to obtain a service ID, leaving gaps an agent would want filled.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so all three parameters (id, include, context_id) are documented in the schema itself. The description restates the id lookup and hints at the include values ('integrations'), which is slightly useful but adds almost nothing over the schema. Baseline 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('Get a service by ID') and names the distinguishing option ('optional integrations embed'). It is clearly separable from siblings like pd_incident_get or pd_incidents_search, though it never names them explicitly.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No when-to-use guidance, no prerequisites, and no mention of related tools such as pd_incidents_search for finding a service ID. The agent must infer the use case from the name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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