Read Support Ticket
Support_Read_TicketRead one conversation: every message, the classification and rule log, and its drafts (use a pending draft id with Support_Approve_Draft or Support_Decline_Draft).
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"conversation_id": "<conversation_id>"
},
"name": "Support_Read_Ticket"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| conversation_id | Yes |