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Take back an acknowledgement

unacknowledge_incident
Idempotent

Clears an incident's acknowledgement, so it alerts again as unhandled.

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "incident_id": "<incident_id>"
    },
    "name": "unacknowledge_incident"
  }
}

Input Schema

NameRequiredDescriptionDefault
incident_idYesThe incident id, from status_overview or list_incidents.
organization_idNoThe organization. Leave it out when the token reaches only one.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.2/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare this is a non-read-only, idempotent, non-destructive mutation. The description adds the key behavioral outcome beyond annotations — that the incident resumes alerting as unhandled — though it does not mention permissions or side effects such as notification fan-out.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single front-loaded sentence that states the action and its consequence with no wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple two-parameter mutation with full schema coverage and annotations, the description covers what the tool does and its effect. No output schema exists, so return values needn't be explained. Slightly more on preconditions could help, but nothing essential is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with both incident_id and organization_id documented, including where to source incident_id and when to omit organization_id. The description adds no parameter-level detail beyond that, so the baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb (clears), resource (an incident's acknowledgement), and explicit effect (alerts again as unhandled). It is immediately distinguishable from the sibling acknowledge_incident as the inverse operation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The effect clause makes the use case clear: call this when you want an incident to alert again as unhandled. It does not explicitly name acknowledge_incident as the alternative, but the inverse relationship is obvious from the name and title.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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