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List HelpCenter Change Sets

helpcenter_list_change_sets
Read-onlyIdempotent

List the help center's change sets — the releases being prepared, scheduled, and already published — most recently changed first.

A change set is a named release. It groups work that already exists — staged edits on published articles, never-published draft articles, and category visibility changes — and publishes all of it together, now or at a scheduled time. It owns no content: removing an item or deleting the set never deletes the work, which simply stays unreleased.

Use one when several articles have to go live at the same moment — a feature launch, a restructure, a coordinated translation. For one article, helpcenter_publish_staged_changes (or publishing a draft with helpcenter_update_article) is simpler. The flow: stage edits with helpcenter_stage_article_changes, or write drafts with helpcenter_create_article and published: false -> helpcenter_create_change_set -> helpcenter_add_change_set_items -> check readiness with helpcenter_get_change_set -> helpcenter_publish_change_set -> poll helpcenter_get_change_set_status until done.

Change sets are part of the Catalyst plan, behind the same gate as staged changes; on other plans the API answers 402.

Read-only. Check here before creating a set: a help center may have at most 25 open ones, and the release you are about to start may already exist.

Args:

  • status ('open' | 'publishing' | 'published' | 'partially_published' | 'failed' | 'cancelled', optional).

  • limit (number, optional): items per page, 1-100 (default 100). page (number, optional): default 1.

  • response_format ('markdown' | 'json'): default 'markdown'.

Returns: { total, count, page, per_page, total_pages, has_more, next, items } where each item is { id, name, description, status, is_scheduled, scheduled_for, published_at, release_note, items_count, processed_items, total_items, created_at, updated_at }.

Paging: every response carries next: { page, limit } — the exact arguments that fetch the first item it did not return — or null when nothing is left. Follow next, with the same filters, instead of computing page + 1 yourself. A response is capped at 25000 characters, in its text and in its structured data alike, and 5.0 MB in all: when a page does not fit, only its first items are returned (truncated: true, count says how many) and next points at the rest, usually with a smaller limit and a later page number. Requesting page + 1 with your original limit would skip them.

Tool call template

This tool declares no required parameters. Add optional parameters from the input schema as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {},
    "name": "helpcenter_list_change_sets"
  }
}

Input Schema

NameRequiredDescriptionDefault
pageNoPage number for pagination (default 1).
limitNoMaximum items to return per page (1-100, default 100).
statusNoOnly sets in this state. 'open' is what can still be edited and published; 'partially_published' and 'failed' can be fixed and published again.
site_idNoWhich help center to act on: an id from helpcenter_list_sites. Needed when this connection reaches more than one help center; omit it when it reaches one. Applies to this call only — pass it on every call of a task, and ask the user which help center they mean if their request does not say.
response_formatNoOutput format: 'markdown' for a human-readable summary or 'json' for the full structured payload.markdown

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A4.6/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint and destructiveHint=false, yet the description adds real behavioral facts: the Catalyst plan gate that answers 402, the 25-open-set ceiling, the non-destructive ownership semantics ('removing an item or deleting the set never deletes the work'), and the hard response caps (25000 characters, 5.0 MB) with truncation behavior. That is well beyond what annotations carry.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Front-loaded with purpose and semantics, then usage, alternatives, flow, gating, and paging — a logical progression with no filler. It is long, and the two-paragraph paging block is the densest part, but each section carries information an agent needs to call this correctly.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema, yet the description spells out the full return shape ({ total, count, page, per_page, total_pages, has_more, next, items } and each item's fields) plus truncation flags. Combined with the plan gate, the pre-check guidance, and the flow through sibling tools, nothing material about calling this read-only list is missing.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so baseline is 3; the description earns an extra point by explaining the paging contract — follow 'next' rather than computing page + 1, because a truncated page's continuation may use a smaller limit and later page number. It does restate limit/page defaults that the schema already declares, and never mentions site_id, so it does not fully cover parameter meaning.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource ('List the help center's change sets') and immediately defines what a change set is — a named release grouping staged edits, drafts, and category visibility changes — plus ordering ('most recently changed first'). This is distinguishable from helpcenter_get_change_set, helpcenter_create_change_set, and the publish tools without opening any schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicit when-to-use ('several articles have to go live at the same moment — a feature launch, a restructure, a coordinated translation'), explicit when-not with a named simpler alternative (helpcenter_publish_staged_changes, or helpcenter_update_article for a single draft), a full ordered flow across sibling tools, and a pre-condition ('check here before creating a set: at most 25 open ones, the release may already exist').

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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