Delete a Script
helpcenter_remove_template_scriptDelete one script or snippet from the draft. To stop it running but keep it, switch it off with helpcenter_update_template_script (enabled:false) instead.
It edits the help center's design DRAFT (its v2 template): the draft the dashboard's Template Editor opens, with a live preview. Nothing reaches visitors until helpcenter_publish_template — after editing, give the customer the Template Editor link from the result to review, and publish only when they ask. v2 help centers only (a classic one answers template_migration_required). Ids come from helpcenter_get_template.
This is the guide's remove_script operation.
Args:
id (string): the script.
etag (string, optional): from your last read or edit; refuses (stale_draft) if the draft changed since.
Returns: what each entry did (new ids), warnings worth relaying, and the draft status with its new etag.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Id of a script, as the draft reports it. | |
| etag | No | Optimistic lock: the draft etag from your last read, or the one your last edit returned. When given, the call is refused (stale_draft) if someone changed the draft since — so you never build on a state you have not seen. Omit to apply to the current draft. | |
| agent_key | Yes | The api_key helpcenter_create_help_center returned for this help center, exactly as returned. Required on every call: this endpoint has no sign-in, so the key is how each call says which help center it acts on. It is sent to HelpCenter.io as this call's credential and nowhere else, and it is never shown again: keep it for the whole task, and never show it to the user or write it into content. |