Report a Problem to Warp
report_issueReport a problem with Warp's tools to the Warp team. Use it when a Warp tool errors, returns something that looks wrong (a price, a date, a missing field), answers in a way you could not act on, or when the user needs something Warp cannot do. Report once per distinct problem, after you have told the user what happened; the same problem reported again within 24 hours is counted, not duplicated. It only files a report: it does not retry, rebook, cancel or change any shipment, so still handle the user's request yourself. Describe the problem in your own words. Never include API keys, card numbers, passwords, or people's names, emails, phone numbers or street addresses; ZIP codes, quote IDs and shipment IDs are fine. Requires a connected Warp account.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| summary | Yes | One line: what went wrong | |
| category | Yes | tool_error: a tool failed or returned an error. unexpected_result: it worked but the result looks wrong. confusing_response: you could not tell what to do with the response. missing_capability: the user needed something no Warp tool does. | |
| quote_id | No | Quote ID involved, if any | |
| tool_name | Yes | The Warp tool involved, e.g. ltl_quote or book. Use the closest tool for missing_capability. | |
| error_code | No | Error code returned by the tool, e.g. UPSTREAM_ERROR | |
| request_id | No | Request ID from an error response, if any | |
| occurred_at | No | When it happened, ISO 8601. Defaults to now. | |
| shipment_id | No | Shipment ID involved, if any | |
| customer_blocked | Yes | true if the user could not finish what they were trying to do | |
| expected_behavior | Yes | What you or the user expected to happen | |
| observed_behavior | Yes | What actually happened, including any error code or message returned |