Helper: set own status board
helper_statusFor a helper session that is not in the call: sets its own status board on the call page, shown as 'Helper : <helper_name>' below the main agent; the main agent's board stays as it is. Same limits as status (doing max 400 chars, open / done max 10 items). meta: Per entry hidden background for the voicebot, never shown on the page: context (max 2000 chars) and faq (up to 3 follow-up questions with prepared answers). Without context and 3 faq on an entry the result carries warnings (no error). Empty doing, open and done removes the helper's board. Returns ok and, when context or faq is missing on an entry, warnings.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| done | No | Done items, max 10. | |
| goal | No | Optional goal of this entry: number or title of a goal of the account (0 or empty = no goal). Unknown goals are ignored. Without it the entry inherits the goal of your last status (helpers: no inheriting). | |
| meta | No | Per entry hidden background for the voicebot, never shown on the page: context (max 2000 chars) and faq (up to 3 follow-up questions with prepared answers). Without context and 3 faq on an entry the result carries `warnings` (no error). | |
| open | No | Open items, max 10. | |
| doing | No | Current step + ETA, max 400 chars. | |
| credential | Yes | Helper credential `token` from helper_credential or POST /api/helper/credential. | |
| helper_name | Yes | Name of this helper session, 1-40 chars (shown on the call page as `from`). |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||