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Send an SMS

send_sms
Destructive

Send a policy-gated outbound SMS from one of the workspace's numbers, charged to the workspace balance. purpose, categories and user_authorization are optional and recorded when sent (see the purpose property description for the advisory catalog); recipient_type is optional and recorded, never enforced. Returned body, metadata, error and idempotency_key require sms:read, including on replays.

Input Schema

NameRequiredDescriptionDefault
bodyYes
purposeNoOptional, free-form outbound purpose, recorded when sent; no purpose or token is ever refused. The documented advisory catalog is: appointment, booking_confirmation, callback_requested, customer_outreach, delivery_notification, ops_alert, other, payment_reminder, personal_errand, reservation, status_check, support.
categoriesNo
project_idNo
campaign_idNo
relationshipNo
recipient_typeNoOptional, never enforced or required -- outbound is not restricted to business recipients. Persisted verbatim on the call row if sent; SMS has no recipient_type column, so it is accepted but not stored there.
user_requestedNo
organization_idNoOptional. Defaults to the authenticated workspace; when supplied it must be that workspace's id.
to_phone_numberYes
user_authorizationNo
from_phone_number_idYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed2 schema fields changed
    • changedInput schema / properties / purpose / description
      Previous value: -"Required, free-form outbound purpose declaration -- never refused for being novel. Any non-empty token is accepted; the documented advisory catalog is: appointment, booking_confirmation, callback_requested, customer_outreach, delivery_notification, ops_alert, other, payment_reminder, personal_errand, reservation, status_check, support."New value: +"Optional, free-form outbound purpose, recorded when sent; no purpose or token is ever refused. The documented advisory catalog is: appointment, booking_confirmation, callback_requested, customer_outreach, delivery_notification, ops_alert, other, payment_reminder, personal_errand, reservation, status_check, support."
    • changedInput schema / required
      Previous value: -[
      -  "from_phone_number_id",
      -  "to_phone_number",
      -  "body",
      -  "purpose"
      -]New value: +[
      +  "from_phone_number_id",
      +  "to_phone_number",
      +  "body"
      +]
  2. First observed

TDQS

A3.8/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare destructiveHint=true, openWorldHint=true and idempotentHint=false, but the description adds real context beyond them: policy gating, billing to the workspace balance, and the non-obvious permission requirement that returned body, metadata, error and idempotency_key need sms:read 'including on replays'. It stops short of saying whether a sent message can be recalled or what a policy denial returns, which keeps it out of 5 territory.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single dense paragraph that front-loads the action and the billing/scope facts, then moves to optional-field semantics and finally the permission caveat. Every sentence carries information, though the run-on structure makes the recording-versus-enforcing distinctions slower to parse than a short bulleted layout would.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a destructive, open-world 12-parameter mutation with no output schema, the description covers billing, permission requirements and the recording semantics of the optional fields, which is more than most. It still omits failure modes (policy rejection, insufficient balance), whether an idempotency key can be supplied on input given that it is only mentioned as a return field, and any delivery-confirmation behavior.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 25% across 12 parameters, so the description has to compensate and partly does: it clarifies that purpose, categories and user_authorization are optional and merely recorded, and that recipient_type is never enforced and is not even stored on the SMS row. However, body, to_phone_number, from_phone_number_id, project_id, campaign_id, relationship and user_requested remain undocumented in both the schema and the description, leaving a substantial gap.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The opening clause names a specific verb and resource ('Send a policy-gated outbound SMS') and adds two scoping facts an agent needs: the message goes from one of the workspace's numbers and is charged to the workspace balance. This is enough to separate it from create_outbound_call and send_agent_template_message without opening either schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Usage is only implied: 'policy-gated' hints that evaluate_outbound_policy may need to run first, but the description never says when to call this instead of authorize_outbound or create_outbound_call, nor what to do when the policy check fails. An agent gets a general sense of the tool's role but no explicit routing rules.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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