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Glama

Intercom

by io.github.pipeworx-io

Remember

remember
Idempotent

Save data the agent will need to reuse later — across this conversation or across sessions. Use when you discover something worth carrying forward (a resolved ticker, a target address, a user preference, a research subject) so you don't have to look it up again. Stored as a key-value pair scoped by your identifier. Authenticated users get persistent memory; anonymous sessions retain memory for 24 hours. Pair with recall to retrieve later, forget to delete.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
keyYesMemory key (e.g., "subject_property", "target_ticker", "user_preference")
valueYesValue to store (any text — findings, addresses, preferences, notes)

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. First observed

TDQS

A4.3/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Adds key behavioral details beyond annotations: scoping by identifier, retention policy (24 hours for anonymous, persistent for authenticated). Annotations already cover idempotent and non-destructive nature.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four sentences, each earning its place: purpose, when-to-use, storage details, pairings. No redundancy or fluff.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple store tool with no output schema, the explanation of purpose, usage, scoping, retention, and companion tools is fully adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so description adds minimal new info beyond parameter names and types. Example key patterns in schema description are helpful but not extraordinary.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states 'Save data the agent will need to reuse later' and distinguishes from siblings recall and forget by mentioning them and contrasting use cases.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance on when to use ('when you discover something worth carrying forward') and example scenarios, but lacks explicit 'do not use' cases.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

All Intercom toolsInspect
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TDQS

B3.4/5.0
Disambiguation2/5

Several tools have heavily overlapping purposes: ask_pipeworx, ask_pipeworx_beta, ask_pipeworx_grounded, and deep_research all route factual questions to the same underlying catalog with unclear boundaries. Polymarket tools also overlap (bet_research, polymarket_edges, polymarket_arbitrage), and ai_visibility_check vs scan_competitor_ai_presence are nearly the same operation.

Naming Consistency3/5

Most tools follow a readable snake_case verb_noun pattern (ask_pipeworx, entity_profile, resolve_entity, list_subscriptions). However, the set mixes two distinct naming families — ic_* for Intercom tools and pipeworx/* for the rest — and includes ambiguous generic names like remember/recall/forget that don't visually connect to the rest.

Tool Count2/5

36 tools is far more than needed for an Intercom-focused server; the vast majority have nothing to do with Intercom and instead cover a sprawling Pipeworx data-research, prediction-market, and memory/subscription toolkit. The count alone is in the 'too many' range, and the scope mismatch makes it feel even more inflated.

Completeness2/5

For a server named Intercom, the surface is severely incomplete: only read/list/search operations exist for contacts and conversations, with no create, update, delete, send-message, or company-detail operations. The unrelated Pipeworx tools are fairly broad, but they don't compensate for the missing Intercom lifecycle coverage that the server name promises.

Resources