Helpscout Email Report
helpscout_email_reportReturn Help Scout email-support volume, replies, response time, first-response time, handle time, resolution time, and first-contact resolution for a bounded date range. Answers whether support load and service performance improved or deteriorated.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| end | Yes | ISO 8601 report end | |
| start | Yes | ISO 8601 report start | |
| _apiKey | Yes | Help Scout OAuth 2 access token | |
| inbox_ids | No | Optional inbox IDs | |
| office_hours | No |