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organizer.events.update_support_ticket_status

Read-only

Cambia lo stato di un ticket di supporto con conferma e idempotency key.

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "eventId": "<eventId>",
      "ticketId": "<ticketId>",
      "status": "<status>",
      "confirm": "<confirm>",
      "idempotencyKey": "<idempotencyKey>"
    },
    "name": "organizer.events.update_support_ticket_status"
  }
}

Input Schema

NameRequiredDescriptionDefault
statusYes
confirmYes
eventIdYes
ticketIdYes
idempotencyKeyYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

C2.4/5.0
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description declares a state-changing operation ('Cambia lo stato') while annotations set readOnlyHint=true — a direct conflict that would mislead an agent about whether a write occurs. Even setting that aside, nothing is said about who may change status, whether the change is reversible, or how the idempotency key is scoped.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single short sentence with no padding, which is structurally clean, but the brevity here comes from under-specification rather than discipline — the schema demands more context than one clause provides.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With 5 required parameters, zero schema descriptions, no output schema, and annotations that conflict with the text, a one-sentence description cannot make the tool safely invocable. It omits the enum of legal statuses and the semantics of confirm and idempotencyKey that an agent needs before calling.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0% across 5 required parameters, so the description must carry the load. It only gestures at two of them ('conferma', 'idempotency key') and says nothing about eventId, ticketId, the allowed status enum values, or the 16-char minimum for the key.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The verb+resource pair is specific ('Cambia lo stato di un ticket di supporto' = change support-ticket status), so an agent knows exactly what operation this performs. It does not, however, distinguish itself from nearby siblings such as organizer.events.reply_support_ticket or organizer.events.get_support_ticket.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No statement of when this tool should be chosen over the get/reply support-ticket siblings, no prerequisites, no note about which status transitions are legal. The mention of 'conferma' implies a confirmation step but never frames it as a usage rule.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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