Create Support Ticket
nexusai_support_ticket_createSubmit a new support ticket to the NEXUS AI team. Use this when you encounter platform issues, plan questions, or need help with a deployment. Do not include passwords, API keys, payment card numbers, government ID numbers, health information, or other sensitive personal data.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"subject": "<subject>",
"description": "<description>"
},
"name": "nexusai_support_ticket_create"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| subject | Yes | Short summary of the issue (e.g. "Deployment stuck in deploying state"). | |
| category | No | Ticket category. Default: general. | |
| priority | No | Ticket priority. Default: MEDIUM. | |
| description | Yes | Full details of the issue. Include error messages, deployment IDs, and steps to reproduce. Do not include passwords, API keys, payment card numbers, government ID numbers, health information, or other sensitive personal data. |