Escalate to a human (CPG-451)
escalateHand a matter that cannot be resolved deterministically to GSC Navigator human review. Emits CPG-451 ESCALATE. Returns a ticket ID for polling via check_rfq_status.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| context | Yes | What was attempted, what could not be resolved, and why | |
| subject | Yes | One-line summary of the matter | |
| related_ticket | No | Optional earlier ticket this relates to | |
| requester_name | Yes | Requesting organization or agent operator | |
| requester_contact | Yes | Reply channel: email or URL a human can answer to |