Search the procedures
search_proceduresFind the most relevant passages in the office's approved procedure documents for a topic, without a language model. Use it to read the source text, to see what exists on a topic, or when an exact sentence is not found. Returns up to three document titles with an excerpt each, or says no matching procedure was found. Ranking is by keyword overlap, so use the words the documents are likely to use.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | Yes | Keywords or a short phrase for the topic, for example: late cancellation fee. | |
| corpus | No | Optional corpus id. Leave it out to use the office's default corpus, which is right for almost every call; a made-up id is refused. |