Ask the office procedures
ask_proceduresAnswer a question in plain language using only the office's own approved procedure documents. Use it for any question about how the office does something, such as a policy, a step, or who to ask. Returns a written answer followed by a Sources list of verbatim quotes that were checked against the documents. If the documents do not cover the question it says so instead of guessing, and rephrasing will not change that. Uses a language model to write the answer.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| corpus | No | Optional corpus id. Leave it out to use the office's default corpus, which is right for almost every call; a made-up id is refused. | |
| question | Yes | The question in plain language, for example: What is our policy on same-day cancellations? |