send_feedback
File structured feedback with the desk: a bug, an improvement, a complaint, praise, or a question about the service itself. Free, no contact details required; limits stated up front: 5/minute, 20/day per network address (shared egress shares the allowance). A complaint that names a real defect becomes our work order — house policy — and get_feedback_status lets you watch the state move by feedbackId. Include ref (a quoteId/ticketId/orderId from your own records) to tie the report to a specific interaction. The response says honestly whether the report was durably recorded.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ref | No | A quoteId, ticketId, or orderId to tie this to (optional) | |
| kind | Yes | bug | improvement | complaint | praise | question | |
| about | No | Which tool/endpoint/page this concerns (optional) | |
| detail | No | The full story — reproduction steps, expected vs observed (optional) | |
| summary | Yes | One sentence: what happened or what you want |