Update Case
updateCaseEdit a case's title and/or its free-form data payload. Provide at least one field. Works on pending, in-progress, and settled cases. Other attributes (status, priority, labels) have their own dedicated endpoints. Returns the updated case with its event history and approval batches.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| data | No | New free-form data payload handed to the agent when the case is claimed. | |
| title | No | New case title (1–500 characters). | |
| case_id | Yes | The case's unique identifier |