Skip to main content
Glama

Update Case

updateCase

Edit a case's title and/or its free-form data payload. Provide at least one field. Works on pending, in-progress, and settled cases. Other attributes (status, priority, labels) have their own dedicated endpoints. Returns the updated case with its event history and approval batches.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
dataNoNew free-form data payload handed to the agent when the case is claimed.
titleNoNew case title (1–500 characters).
case_idYesThe case's unique identifier

TDQS

A4.5/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=false, idempotentHint=false, and destructiveHint=false, so the mutation nature is clear. The description adds valuable context by naming allowed case states and disclosing the return value ('updated case with its event history and approval batches'), going beyond the annotations without contradicting them.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences, front-loaded with the core function, and each sentence adds new information (fields, constraint, scope, exclusions, return value). No filler or redundancy, making it efficient and easy to process.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple update tool with complete schema descriptions and safety annotations, the description sufficiently covers scope, constraints, alternatives, and return value. No output schema exists, but the description explicitly states the return payload, making the tool fully understandable.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and both title and data have descriptive property descriptions. The description adds a constraint ('Provide at least one field') that is implicit in the schema's optionality but useful. It does not add deeper semantics beyond what the schema provides, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Edit') and clearly identifies the resource (a case) and the exact fields modified ('title and/or its free-form data payload'). It distinguishes itself from siblings by explicitly stating that other case attributes (status, priority, labels) have dedicated endpoints, preventing confusion with other update tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance on when to use: it names the applicable case states ('pending, in-progress, and settled cases') and states the requirement to provide at least one field. It also explicitly excludes other attributes and points to their dedicated endpoints, giving clear alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

TDQS

B3.1/5.0
Disambiguation2/5

Despite detailed descriptions, many tool names are highly ambiguous, with multiple tools covering the same conceptual actions (e.g., acceptClarityCaptureSuggestion vs. acceptClarityTeamAssignmentSuggestion, or the many deleteClarity*Interview tools). The set is so large that distinguishing between, say, listClarityFolders, listClarityProcesses, and listClarityProcessSummaries requires reading deep into descriptions, reducing agent selection accuracy.

Naming Consistency4/5

The naming convention is predominantly verb_noun (e.g., createClarityProcess, listAgents, deleteQueue), and is remarkably consistent across the 316 tools. There are only minor deviations, such as 'fileSuggestedClarityProcesses' (verb + adjective noun) and 'bulkUpdateCasePriority' (where 'bulk' could be seen as a prefix), but overall the pattern holds strongly.

Tool Count1/5

With 316 tools, this server is extremely oversized for any single agent to manage effectively. The massive number of tools suggests poor modularization—many of these tools likely belong in separate, smaller servers focused on specific domains (e.g., Clarity, Pulse, Agent management). The cognitive load for an agent to choose from 316 options is very high, leading to frequent misselection.

Completeness4/5

The tool surface covers an extraordinarily wide range of operations across the Duvo platform: agents, runs, cases, queues, Clarity processes, skills, integrations, notifications, teams, and more. Most resource types have full CRUD and lifecycle management. Notable minor gaps exist (e.g., no tools for managing specific notification batch severities dynamically, and some interview management is missing batch operations), but for the platform's scope, coverage is impressively thorough.

Resources