Search Cases
searchCasesSearch cases in a queue with rich filters (multi-status, date ranges, label-based filters). Use this when the simple query-string filters on GET /v2/queues/:queue_id/cases aren't enough. Set count_only=true to skip Case row selection, enrichment, and transformation. The normal response shape is returned with cases: [] and the matching total.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| limit | No | ||
| offset | No | ||
| search | No | ||
| filters | No | ||
| sort_by | No | created_at | |
| queue_id | Yes | The queue's unique identifier | |
| count_only | No | Skip Case row selection, enrichment, and transformation. The normal response shape contains an empty cases array and the matching total. | |
| sort_order | No | desc |