Pause Queue
pauseQueuePause a queue. A paused queue starts no new case: runs already in progress finish, and its pending cases stay pending until the queue is resumed. The pause applies immediately, whether or not the team uses automation revisions, and activating or rolling back a revision does not change it. Pausing a paused queue changes nothing. Only a builder or team admin, or someone whose case trigger on the queue is on, can pause it. Pausing is rolling out and may not be available to every team yet; where it is not, the request answers 403. Resuming is always available.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"queue_id": "<queue_id>"
},
"name": "pauseQueue"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| queue_id | Yes | The queue's unique identifier |