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List Case Labels

listCaseLabels
Read-onlyIdempotent

List all labels assigned to a case.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNoNumber of labels per page (1-1000, default 1000).
offsetNoZero-based offset for pagination.
case_idYesThe case's unique identifier
queue_idYesThe queue's unique identifier

Schema Changelog

Changes observed during successful MCP inspections. Dates show when Glama detected each change.

  1. First observed

TDQS

A3.7/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already disclose readOnlyHint=true, idempotentHint=true, and destructiveHint=false, covering the safety profile. The description adds the case-scoping behavior but does not mention pagination behavior despite the limit and offset parameters and the word "all" implying a complete result set. No contradiction with annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short sentence with no filler, clearly front-loading the core purpose. Every word contributes to understanding the operation.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is relatively simple and the schema covers parameters thoroughly, but the description lacks any mention of pagination or that the result may be limited by the default limit of 1000. With no output schema, "List all labels" could be slightly misleading without explicit note that pagination is controlled by limit/offset.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all four parameters. The description adds minimal value here; it implies case_id identifies the case but does not elaborate on queue_id's role or the pagination semantics beyond what the schema already provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description is a specific verb+resource statement: "List all labels assigned to a case." It clearly identifies the operation (list), the resource (labels), and the scope (a specific case). This distinguishes it from sibling label-related tools like assignCaseLabels and unlinkCaseLabels, which denote mutations, and listQueueLabels, which targets a different scope.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies use when you need to retrieve labels for a given case, but it provides no explicit when-to-use guidance or exclusions. It does not name alternatives such as assignCaseLabels, unlinkCaseLabels, or listQueueLabels, leaving the agent to infer selection based solely on the tool name and description.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3.1/5.0
Disambiguation2/5

Despite detailed descriptions, many tool names are highly ambiguous, with multiple tools covering the same conceptual actions (e.g., acceptClarityCaptureSuggestion vs. acceptClarityTeamAssignmentSuggestion, or the many deleteClarity*Interview tools). The set is so large that distinguishing between, say, listClarityFolders, listClarityProcesses, and listClarityProcessSummaries requires reading deep into descriptions, reducing agent selection accuracy.

Naming Consistency4/5

The naming convention is predominantly verb_noun (e.g., createClarityProcess, listAgents, deleteQueue), and is remarkably consistent across the 316 tools. There are only minor deviations, such as 'fileSuggestedClarityProcesses' (verb + adjective noun) and 'bulkUpdateCasePriority' (where 'bulk' could be seen as a prefix), but overall the pattern holds strongly.

Tool Count1/5

With 316 tools, this server is extremely oversized for any single agent to manage effectively. The massive number of tools suggests poor modularization—many of these tools likely belong in separate, smaller servers focused on specific domains (e.g., Clarity, Pulse, Agent management). The cognitive load for an agent to choose from 316 options is very high, leading to frequent misselection.

Completeness4/5

The tool surface covers an extraordinarily wide range of operations across the Duvo platform: agents, runs, cases, queues, Clarity processes, skills, integrations, notifications, teams, and more. Most resource types have full CRUD and lifecycle management. Notable minor gaps exist (e.g., no tools for managing specific notification batch severities dynamically, and some interview management is missing batch operations), but for the platform's scope, coverage is impressively thorough.

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