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Get Case

getCase
Read-onlyIdempotent

Get a case by ID. Returns the case, its event history, and every case-approval batch ever created on the case (newest first).

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
case_idYesThe case's unique identifier

TDQS

A4.3/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare the operation as read-only, idempotent, and non-destructive. The description adds behavioral context by specifying the exact response contents (case, event history, all approval batches) and ordering (newest first), giving the agent a clearer expectation of what happens when invoked. It does not disclose potential errors or permissions, but given the annotation coverage, this is sufficient.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences, front-loaded with the core action ('Get a case by ID'), and then succinctly lists what is returned. Every sentence adds value, with no repetition of schema or annotation information. It is minimal yet complete.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the single-parameter schema, read-only annotations, and absence of an output schema, the description provides all necessary context: what the tool does, what it returns, and the ordering. The agent has enough information to invoke it correctly without needing further explanation of return formats or side effects.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema fully documents the single 'case_id' parameter with type, format, and description ('The case's unique identifier'), achieving 100% schema coverage. The description only references 'by ID' without adding new parameter details, so it neither compensates nor detracts; baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Get') and resource ('a case by ID'), clearly stating the operation. It distinguishes from sibling tools like listCases and searchCases by emphasizing retrieval of a single case, and further details the returned data (event history, approval batches), making its purpose unambiguous.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description clearly implies the tool is used when you have a specific case ID and need the full case details, history, and approval batches. While it does not explicitly name alternatives or exclusions, the context is clear enough for an agent to select it over list/search tools given the ID-focused language and the listed output scope.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3.1/5.0
Disambiguation2/5

Despite detailed descriptions, many tool names are highly ambiguous, with multiple tools covering the same conceptual actions (e.g., acceptClarityCaptureSuggestion vs. acceptClarityTeamAssignmentSuggestion, or the many deleteClarity*Interview tools). The set is so large that distinguishing between, say, listClarityFolders, listClarityProcesses, and listClarityProcessSummaries requires reading deep into descriptions, reducing agent selection accuracy.

Naming Consistency4/5

The naming convention is predominantly verb_noun (e.g., createClarityProcess, listAgents, deleteQueue), and is remarkably consistent across the 316 tools. There are only minor deviations, such as 'fileSuggestedClarityProcesses' (verb + adjective noun) and 'bulkUpdateCasePriority' (where 'bulk' could be seen as a prefix), but overall the pattern holds strongly.

Tool Count1/5

With 316 tools, this server is extremely oversized for any single agent to manage effectively. The massive number of tools suggests poor modularization—many of these tools likely belong in separate, smaller servers focused on specific domains (e.g., Clarity, Pulse, Agent management). The cognitive load for an agent to choose from 316 options is very high, leading to frequent misselection.

Completeness4/5

The tool surface covers an extraordinarily wide range of operations across the Duvo platform: agents, runs, cases, queues, Clarity processes, skills, integrations, notifications, teams, and more. Most resource types have full CRUD and lifecycle management. Notable minor gaps exist (e.g., no tools for managing specific notification batch severities dynamically, and some interview management is missing batch operations), but for the platform's scope, coverage is impressively thorough.

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