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Create Custom Integration

createCustomIntegration

Create a custom integration type (team-level catalog entry) that users can then connect as user-provided MCP connections. Requires manager-or-above role.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYes
team_idNoDuvo team UUID to operate on. API keys are pinned to a single team — omit this (it falls back to the key's team) or pass that same team; a different team is rejected. OAuth callers, who can span multiple teams, should pass the target team here.
server_urlYes
auth_methodYes
oauth_client_idNo
oauth_client_secretNo

TDQS

A3.8/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate the tool is a write operation (readOnlyHint=false), and the description adds valuable context: it creates a team-level catalog entry rather than a live connection and requires a manager-or-above role. This goes beyond what annotations provide, though it does not disclose the return format or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two concise sentences, front-loaded with the core purpose ('Create a custom integration type') and immediately clarifying the team-level and MCP connection context. Every word earns its place without unnecessary detail.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description provides a solid high-level understanding but lacks essential details for a tool with 6 parameters and no output schema. It does not explain what the tool returns (e.g., the created integration ID), the meaning of auth_method options, or when oauth_client_id/secret are needed. This leaves the agent under-informed for correct invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 17% (only team_id has a description), and the description does not compensate by explaining the other parameters (name, server_url, auth_method, oauth fields). The agent is left without guidance on how to fill the required parameters or their meaning.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool creates a 'custom integration type (team-level catalog entry)' that users can later connect as MCP connections. This specific verb+resource combination effectively distinguishes it from sibling tools like createConnection, which presumably creates actual connections rather than catalog types.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies when to use the tool (to define a reusable integration type) but does not explicitly name alternatives or state when not to use it. The role requirement ('manager-or-above') is a useful prerequisite but not guidance on choosing between this and similar create tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3.1/5.0
Disambiguation2/5

Despite detailed descriptions, many tool names are highly ambiguous, with multiple tools covering the same conceptual actions (e.g., acceptClarityCaptureSuggestion vs. acceptClarityTeamAssignmentSuggestion, or the many deleteClarity*Interview tools). The set is so large that distinguishing between, say, listClarityFolders, listClarityProcesses, and listClarityProcessSummaries requires reading deep into descriptions, reducing agent selection accuracy.

Naming Consistency4/5

The naming convention is predominantly verb_noun (e.g., createClarityProcess, listAgents, deleteQueue), and is remarkably consistent across the 316 tools. There are only minor deviations, such as 'fileSuggestedClarityProcesses' (verb + adjective noun) and 'bulkUpdateCasePriority' (where 'bulk' could be seen as a prefix), but overall the pattern holds strongly.

Tool Count1/5

With 316 tools, this server is extremely oversized for any single agent to manage effectively. The massive number of tools suggests poor modularization—many of these tools likely belong in separate, smaller servers focused on specific domains (e.g., Clarity, Pulse, Agent management). The cognitive load for an agent to choose from 316 options is very high, leading to frequent misselection.

Completeness4/5

The tool surface covers an extraordinarily wide range of operations across the Duvo platform: agents, runs, cases, queues, Clarity processes, skills, integrations, notifications, teams, and more. Most resource types have full CRUD and lifecycle management. Notable minor gaps exist (e.g., no tools for managing specific notification batch severities dynamically, and some interview management is missing batch operations), but for the platform's scope, coverage is impressively thorough.

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