Bulk Update Case Priority
bulkUpdateCasePrioritySet the priority of multiple cases. Priority only affects the order pending cases are picked up in: due postponed cases are handled first, then higher priority. It never interrupts runs or changes case status. Set none to clear priority back to the default.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| search | No | Free-text search selecting the cases when all_matching is true. | |
| filters | No | Filters selecting the cases when all_matching is true. | |
| case_ids | No | Explicit case IDs to act on (1-100). Provide this or set all_matching. | |
| priority | Yes | Target priority for each case. `medium`/`high` raise it above the default; `none` clears it. | |
| queue_id | Yes | The queue's unique identifier | |
| all_matching | No | When true, act on every case matching the provided filters/search instead of an explicit id list. |