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Bulk Update Case Priority

bulkUpdateCasePriority

Set the priority of multiple cases. Priority only affects the order pending cases are picked up in: due postponed cases are handled first, then higher priority. It never interrupts runs or changes case status. Set none to clear priority back to the default.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
searchNoFree-text search selecting the cases when all_matching is true.
filtersNoFilters selecting the cases when all_matching is true.
case_idsNoExplicit case IDs to act on (1-100). Provide this or set all_matching.
priorityYesTarget priority for each case. `medium`/`high` raise it above the default; `none` clears it.
queue_idYesThe queue's unique identifier
all_matchingNoWhen true, act on every case matching the provided filters/search instead of an explicit id list.

TDQS

A3.9/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds meaningful behavioral context beyond the annotations: it explains the effect of priority on ordering ('due postponed cases are handled first, then higher priority'), guarantees that runs are not interrupted and status is unchanged, and clarifies that setting `none` resets to default. This is valuable since the annotations only provide basic readOnlyHint, idempotentHint, and destructiveHint flags. No contradictions with annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is exceptionally concise: three sentences, each earning its place. The first states the core purpose, the second explains behavioral implications, and the third clarifies a special parameter value. It is front-loaded with the most critical information and contains zero fluff or repetition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description provides the core operation and key behavioral traits but leaves out some important context for a 6-parameter tool with nested objects. It doesn't explain the selection mechanism (case_ids vs all_matching with filters/search), the role of queue_id (why it's required), batch size limits, or error handling. While the schema covers these details, the tool description could benefit from a brief overview linking the parameters together.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the input schema already adequately describes each parameter, including the priority enum and case_ids limits. The description adds minimal parameter-specific insight beyond reinforcing that `none` clears priority (already in the schema). The description does provide broader behavioral context (like how priority affects ordering), but that's not parameter-specific. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description starts with 'Set the priority of multiple cases,' providing a specific verb and resource. It clearly explains that priority affects only the order of pending cases and explicitly states what the tool does not do (interrupt runs, change status), which distinguishes it from sibling tools like bulkUpdateCaseStatus or bulkReprocessCases. The mention of 'Set `none` to clear priority back to the default' adds further precision.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies when to use this tool (when you need to change priority for multiple cases) and explicitly says what it doesn't affect (runs, status), which helps avoid misuse. However, it does not provide explicit guidance on when not to use it (e.g., for single cases, use updateCase instead) or name alternative tools. The advice is implied rather than explicit.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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TDQS

B3.1/5.0
Disambiguation2/5

Despite detailed descriptions, many tool names are highly ambiguous, with multiple tools covering the same conceptual actions (e.g., acceptClarityCaptureSuggestion vs. acceptClarityTeamAssignmentSuggestion, or the many deleteClarity*Interview tools). The set is so large that distinguishing between, say, listClarityFolders, listClarityProcesses, and listClarityProcessSummaries requires reading deep into descriptions, reducing agent selection accuracy.

Naming Consistency4/5

The naming convention is predominantly verb_noun (e.g., createClarityProcess, listAgents, deleteQueue), and is remarkably consistent across the 316 tools. There are only minor deviations, such as 'fileSuggestedClarityProcesses' (verb + adjective noun) and 'bulkUpdateCasePriority' (where 'bulk' could be seen as a prefix), but overall the pattern holds strongly.

Tool Count1/5

With 316 tools, this server is extremely oversized for any single agent to manage effectively. The massive number of tools suggests poor modularization—many of these tools likely belong in separate, smaller servers focused on specific domains (e.g., Clarity, Pulse, Agent management). The cognitive load for an agent to choose from 316 options is very high, leading to frequent misselection.

Completeness4/5

The tool surface covers an extraordinarily wide range of operations across the Duvo platform: agents, runs, cases, queues, Clarity processes, skills, integrations, notifications, teams, and more. Most resource types have full CRUD and lifecycle management. Notable minor gaps exist (e.g., no tools for managing specific notification batch severities dynamically, and some interview management is missing batch operations), but for the platform's scope, coverage is impressively thorough.

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