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Move an issue through its lifecycle

set_issue_status
Destructive

Move an issue (ticket) through the identify, discuss and solve lifecycle. Each step carries what it produced: identify carries the root cause, discuss carries what the team said, solve carries the resolution. Pass the matching field when you move the status -- a status with nothing behind it tells next week's meeting nothing about why the issue exists or what has already been said. Optionally rank an issue (priorityRank=1 means top priority).

Tool call template

Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {
      "ticket_id": "<ticket_id>"
    },
    "name": "set_issue_status"
  }
}

Input Schema

NameRequiredDescriptionDefault
ticket_idYes
ids_statusNo
resolutionNoSolution captured when moving to 'solved'
root_causeNoWhy this is happening -- the answer to 'why', not the symptom. Pass with ids_status='identified'.
priority_rankNo
discussion_notesNoWhat the team actually said: views heard, constraints raised, options weighed. Pass with ids_status='discussed'.
solved_in_meeting_idNo

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

A3.5/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare destructiveHint=true and readOnlyHint=false, so the mutation profile is known. The description adds useful lifecycle semantics and the meaning of priorityRank=1, but it never says whether moving status overwrites previously supplied root_cause/discussion_notes/resolution, nor what happens to fields left blank on a re-move.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three sentences, front-loaded with the lifecycle, with the field-mapping rationale immediately after. The middle sentence is slightly rhetorical ('tells next week's meeting nothing') but still carries the reason to pass fields, so it earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a destructive 7-param mutation with no output schema, the definition should say what the tool returns or whether transitions are validated and whether data is replaced. Those gaps remain, though the lifecycle and per-status field semantics are adequately conveyed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With schema coverage at only 43%, the description compensates well: it maps root_cause to identified, discussion_notes to discussed, resolution to solved, and explains priorityRank=1 as top priority — the latter being meaning the schema entirely lacks. It omits ids_status enum values and solved_in_meeting_id, so the coverage gap isn't fully closed.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource clearly: moving a ticket through the identify/discuss/solve lifecycle, which is distinct from add_issue, submit_ticket, and update_ticket by virtue of being a state transition. The purpose is unmistakable, though it never names update_ticket as the alternative for plain field edits.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives conditional guidance on which field accompanies which status ('pass the matching field when you move the status'), which is real usage guidance. But there is no statement of when to prefer this over update_ticket, nor whether transitions can skip steps (e.g. open directly to solved).

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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