Skip to main content
Glama

Takeover Conversation

neuron_takeover_conversation
Idempotent

Transfer control of a conversation from the bot to a human agent. The bot will stop auto-responding until the conversation is released.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesUnique identifier (UUID) of the conversation to take over

TDQS

A4.2/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations provide idempotentHint=true but no details on side effects. Description adds that the bot stops auto-responding until released, a key behavioral trait beyond annotations. No contradictions, though more detail on permissions or state could help.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence of ~20 words, front-loaded with the core action. No wasted words; every phrase adds value. Ideal for quick comprehension.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple tool with 1 parameter and no output schema, the description covers purpose and behavioral effect. Could mention prerequisites (e.g., conversation must exist) or that the action is reversible via release, but overall adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% (1 parameter 'id' with description). The description does not add new meaning beyond the schema, just reiterates the UUID requirement. Baseline score of 3 as schema already suffices.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states 'Transfer control of a conversation from the bot to a human agent', specifying the action (transfer), resource (conversation), and direction (bot to human). Distinct from siblings like release_conversation or close_conversation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Implicitly defines when to use (when a human needs to take over chat), but does not explicitly state when not to use it or mention alternatives like close_conversation. Clear context but lacks exclusionary guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Try in Browser

Glama MCP Gateway

Add one secure layer between your agents and this server.

TDQS

B3.4/5.0
Disambiguation3/5

Most tools are clearly separated by resource type, but there is meaningful overlap in messaging entry points (send_message, send_whatsapp, compose_message, bot_api_send) and contact ingestion/sync tools (import_contacts, populate_contacts, sync_whatsapp_contacts). The descriptions help disambiguate, but with 309 tools an agent will frequently need to read closely to pick the right one.

Naming Consistency4/5

The overwhelming majority of tools follow a consistent verb_noun snake_case pattern: create_*, get_*, list_*, update_*, delete_*. Minor deviations like sales_stats, lead_stats, wallet_balance, and whoami break the pattern slightly, but overall naming is highly predictable.

Tool Count1/5

309 tools is an extreme count for any MCP server, even a broad platform. This creates significant cognitive load and navigation overhead for agents, and far exceeds the well-scoped 3-15 tool range where coherence is strongest.

Completeness4/5

The tool surface is remarkably comprehensive across bots, contacts, campaigns, flows, knowledge bases, personas, marketplace, wallet, and products. Minor gaps exist — lead sources lack update/delete tools, and there is no single get_task or get_webhook alongside their list/update/delete counterparts — but these are workable gaps rather than dead ends.

Resources