request_refund
CDK Bot: submit a refund claim for a purchased product key. Must be within 30 days of purchase. Delivery failures (not_delivered) are auto-approved instantly. Key issues are verified within 24 hours.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"order_id": "<order_id>",
"wallet_address": "<wallet_address>",
"reason": "<reason>"
},
"name": "request_refund"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| reason | Yes | Reason: key_invalid (activation error), key_already_redeemed (used before delivery), wrong_product (wrong platform/region/edition), not_delivered (payment confirmed but no key received) | |
| order_id | Yes | Order ID to refund | |
| wallet_address | Yes | Buyer wallet address (must match the order) |