request_refund
CDK Bot: submit a refund claim for a purchased product key. Must be within 30 days of purchase. Delivery failures (not_delivered) are auto-approved instantly. Key issues are verified within 24 hours.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| reason | Yes | Reason: key_invalid (activation error), key_already_redeemed (used before delivery), wrong_product (wrong platform/region/edition), not_delivered (payment confirmed but no key received) | |
| order_id | Yes | Order ID to refund | |
| wallet_address | Yes | Buyer wallet address (must match the order) |