company_complaint_profile
One-call CONSUMER-RISK read for a company or brand, LED by the consumer-complaint picture. Joins three public-record legs, CFPB first: CFPB Consumer Complaint Database (complaint volume for the company plus the top complaint products and issues - the primary signal), product recalls (CPSC consumer products + openFDA drug/device/food enforcement, keyed by the company), and federal-court litigation (CourtListener dockets whose caption actually names the company). Returns a rolled-up read (LOW / MODERATE / ELEVATED consumer-risk signals) that leads with complaint volume and the top complaint products/issues, then folds in recall count and severity (FDA Class I / death-related = high) and litigation hits (total + last-3-years). A leg that fails is noted, not fatal. This is consumer-complaint-centered and distinct from product_liability_screen (recall/litigation-centered for manufacturers). NHTSA vehicle recalls need a specific year+make+model so are out of scope here (use recall_screen for a vehicle). Premium cross-source synthesis; informational public-record synthesis, NOT legal advice.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| since | No | Optional lower-bound date (YYYY-MM-DD) for FDA recalls. | |
| state | No | Optional 2-letter state to scope the CFPB complaint leg (e.g. 'CA'). | |
| company | Yes | Company or brand name to profile (e.g. 'Wells Fargo', 'Peloton'). |