get_conversation
Read a two-way conversation thread you started: its state, every message exchanged, and how many replies the business has sent.
EXAMPLE USER QUERIES THAT MATCH THIS TOOL: user: "Did the salon reply about Sara's booking?" -> call get_conversation({"conversation_id": "conv_1a2b3c4d"}) user: "Check request 4821 with that barber" -> call get_conversation({"reference": "4821", "business_number": "96890000001"})
WHEN TO USE: After send_message with on_behalf_of returns a conversation_id, poll this to read the business's reply. Replies are matched to the right thread exactly (never guessed), so what you read here belongs to YOUR end-user. WHEN NOT TO USE: Do not poll more often than every 10 seconds. COST: free - no key required LATENCY: ~300ms
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| reference | No | The 4-digit request reference, e.g. '4821'. Requires business_number. | |
| business_number | No | Scopes a `reference` to one business (references are reused across businesses). | |
| conversation_id | No | From the send_message receipt (preferred). |