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confirm_booking

Confirm a held slot with the customer's name and phone number; this is the booking. Idempotent: confirming the same hold twice books it once and tells the business once. A business that confirms every visit itself answers hold.awaiting: true with the hold still held: the slot is kept, the business decides, and the person gets an SMS either way; tell them that and promise no time. With a linked number (link_phone) you may send contact with the name alone and the linked number is used; a different number in contact.phone is refused as phone-mismatch.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
holdYesThe `id` of the hold to confirm.
contactYesThe customer's own name and phone number (9 digits, or +country code and the number). Ask them; never invent one. With a linked number the phone may be left out.
sessionYesThe session id the hold was made in.

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changed
    • changedInput schema / properties / contact / description
      Previous value: -"The customer's own name and phone number (9 digits, or +country code and the number). Ask them; never invent one."New value: +"The customer's own name and phone number (9 digits, or +country code and the number). Ask them; never invent one. With a linked number the phone may be left out."
  2. First observed

TDQS

A4.1/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full behavioral-transparency burden. It discloses idempotency, the fact that the business is notified exactly once, the held/held-awaiting semantics, the SMS outcome, and the phone-mismatch refusal.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is dense but front-loads the main action, and every subsequent sentence earns its place by describing idempotency, a special business flow, and linked-number behavior. It could be structured with bullets or breaks, but it is not padded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a state-changing tool with no annotations and no output schema, the description is unusually complete: it covers success semantics, repeated confirms, business notification, waiting-state behavior, and the linked-number exception. The main remaining gap is the unresolved schema conflict around the required phone field.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the schema already documents the three parameters; the description adds real semantic value for linked-number behavior. However, it contradicts the schema by claiming contact may be sent with name alone while the schema marks contact.phone as required.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description opens with a specific action and resource: 'Confirm a held slot... this is the booking.' This clearly differentiates it from sibling tools like hold_slot, cancel_booking, or get_booking.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The core use case is clear: use this when a held slot should become a confirmed booking. It also gives concrete guidance for the business-confirms-every-visit case, but it never explicitly names alternatives or exclusions such as 'prefer hold_slot for reservations'.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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