Send a report or request to Moda
send_moda_reportSends a report or request to Moda's team, the same as the form at modacommunities.com/report: a scam, an impersonator or a fake group; a deal dispute; a member conduct problem or ban appeal; group or chat access; a declined post; membership, advertising or billing; or a question for the team. Moda's team receives it as a case, routed to the right person, and the person gets a case number and a confirmation email. Sending it means the person agrees to Moda's Terms (https://www.modacommunities.com/terms) and Privacy Policy (https://www.modacommunities.com/privacy); when a phone number is included, also to Moda contacting them by phone or text (msg and data rates may apply, reply STOP to opt out). Required: name, email, category, description and agrees_to_terms. Optional: issue_type (from the category's list), request_type, related_group, phone, facebook_profile, other_party_profile, related_post_link, amount, order_number and reference_check. Returns JSON with the case number, or the reason it was not sent.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | The person's full name. | |
| Yes | The person's email address, where the confirmation and Moda's replies go. | ||
| phone | No | Optional phone number. | |
| amount | No | Optional: the amount of money involved, for deal disputes and billing. | |
| category | Yes | deal-dispute (Deal & Transaction Disputes), scam-fraud (Scam & Fraud), member-conduct (Member Conduct), account-access (Account & Access), posting-listing (Posting & Listing), membership (Membership), advertising (Advertising & Partnerships), billing (Billing), info-howto (Information & How-To), other (Other) | |
| issue_type | No | deal-dispute: broken-deal (Broken deal or deal not honored), item-not-described (Item not as described), ghosting (Buyer or seller ghosting), slow-pay (Slow pay), shipping (Late shipping or shipping issues), wire-ship (Wire first or ship first dispute), middleman (Middleman request), large-wire (Large dollar wire dispute); scam-fraud: scam-report (Scam report), fake-group (Fake or copycat group report), reference-check (Ask whether someone is a Moda member); member-conduct: harassment (Harassment or interpersonal conflict), mod-complaint (Mod or admin complaint), ban-appeal (Why am I banned or ban appeal); account-access: cant-see-group (Can't see a group), chat-issue (Added to or removed from a chat), add-me (Add me to or send me a link to a group), number-change (Change my number on the WhatsApp chats); posting-listing: post-declined (Post declined or not approved), can-i-post (Can I post this), brokered (Brokered listing question), how-to-post (How to post); membership: what-tier (What tier do I need), how-upgrade (How do I upgrade), membership-benefits (What do I get with my membership); advertising: advertise (Advertise my business), partner (Partner or sponsor inquiry); billing: payment-issue (Payment or billing issue), refund (Refund request); info-howto: how-works (How does this work), right-contact (Who is the right contact), serial-check (Watch serial check or authentication), recommendation (Product or service recommendation); other: other (Other) | |
| description | Yes | What happened or what the person needs, in their own words, with names, dates and amounts. | |
| order_number | No | Optional: an order or invoice number, for billing. | |
| request_type | No | question (Question), incident (Incident), problem (Problem), feature-request (Feature Request), refund (Refund) | |
| related_group | No | The Moda group it is about, or Not group specific. | |
| agrees_to_terms | Yes | true when the person has agreed to Moda's Terms and Privacy Policy (and, with a phone number, to calls and texts) for this report. | |
| reference_check | No | Optional, for deal disputes and scams: whether a reference check was done before the deal. | |
| facebook_profile | No | Optional: the person's own Facebook profile link or exact profile name. | |
| related_post_link | No | Optional: a link to the Facebook post or group involved. | |
| other_party_profile | No | Optional: the Facebook profile link of the other person in a dispute or scam. |