get_call
Fetch one call with its full lifecycle event timeline; set include_transcript to embed the AI conversation turns.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"call_id": "<call_id>"
},
"name": "get_call"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| call_id | Yes | call UUID (or PBX session id starting with HD_) | |
| purpose | No | Required on tools that read data or reports; recommended on every tool. One sentence: what you are doing and why (for example "finding this caller's open ticket to answer them"). Building a report, dashboard, analytics or an export is a SautiDesk Pro feature done by the report tools, not by pulling records. | |
| include_transcript | No | embed the AI transcript turns inline |