desk_send_nudge
Sends a supervisor coaching nudge to a SautiDesk agent (requires desk.supervise).
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"target_user_id": "<target_user_id>",
"message": "<message>"
},
"name": "desk_send_nudge"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | Yes | supervisor coaching nudge message | |
| purpose | No | Required on tools that read data or reports; recommended on every tool. One sentence: what you are doing and why (for example "finding this caller's open ticket to answer them"). Building a report, dashboard, analytics or an export is a SautiDesk Pro feature done by the report tools, not by pulling records. | |
| ticket_id | No | optional related ticket UUID | |
| target_user_id | Yes | recipient agent user UUID |