desk_send_dm
Sends an internal direct message (DM) in a SautiDesk agent thread.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"thread_id": "<thread_id>",
"body": "<body>"
},
"name": "desk_send_dm"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| body | Yes | message body text | |
| purpose | No | Required on tools that read data or reports; recommended on every tool. One sentence: what you are doing and why (for example "finding this caller's open ticket to answer them"). Building a report, dashboard, analytics or an export is a SautiDesk Pro feature done by the report tools, not by pulling records. | |
| thread_id | Yes | DM thread UUID |