desk_place_call
Places an outbound call as the acting person: rings their device first, then the number. The call is billed to the workspace wallet: confirm with the user first.
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"to": "<to>"
},
"name": "desk_place_call"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| to | Yes | number to call (E.164, or as written locally) | |
| from | No | optional workspace number to call from (caller ID) | |
| device | No | optional device to ring first | |
| purpose | No | Required on tools that read data or reports; recommended on every tool. One sentence: what you are doing and why (for example "finding this caller's open ticket to answer them"). Building a report, dashboard, analytics or an export is a SautiDesk Pro feature done by the report tools, not by pulling records. |