desk_lookup_contact
Fast lookup of a SautiDesk contact by phone number or email address.
Tool call template
This tool declares no required parameters. Add optional parameters from the input schema as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {},
"name": "desk_lookup_contact"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| No | email address to look up | ||
| phone | No | E.164 phone number to look up | |
| purpose | No | Required on tools that read data or reports; recommended on every tool. One sentence: what you are doing and why (for example "finding this caller's open ticket to answer them"). Building a report, dashboard, analytics or an export is a SautiDesk Pro feature done by the report tools, not by pulling records. |