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desk_get_config

Read-only

Fetches the SautiDesk workspace configuration, enabled channels, SLA defaults, and feature flags.

Tool call template

This tool declares no required parameters. Add optional parameters from the input schema as needed.

{
  "id": 1,
  "jsonrpc": "2.0",
  "method": "tools/call",
  "params": {
    "arguments": {},
    "name": "desk_get_config"
  }
}

Input Schema

NameRequiredDescriptionDefault
purposeNoRequired on tools that read data or reports; recommended on every tool. One sentence: what you are doing and why (for example "finding this caller's open ticket to answer them"). Building a report, dashboard, analytics or an export is a SautiDesk Pro feature done by the report tools, not by pulling records.

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observed

TDQS

B3.4/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, destructiveHint=false and openWorldHint=false, so the safety profile is covered. The description adds value by naming the returned sections (channels, SLA defaults, feature flags), which is the only return-shape information available since there is no output schema, but it says nothing about permissions needed for workspace-wide config or whether values are workspace- or account-scoped.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One front-loaded sentence with the verb first and the payload enumerated; no filler or redundant restatement of the title.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read-only, zero-required-parameter tool with no output schema, the description covers what the agent gets back and the annotations cover safety. It stops short of stating prerequisites or that the config is the authoritative source for feature availability, which would complete the picture.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% and the single `purpose` parameter is fully documented in the schema itself, so the baseline of 3 applies. The description adds no parameter-level meaning, though none is required here.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb ("Fetches") and resource ("SautiDesk workspace configuration") and enumerates the payload (enabled channels, SLA defaults, feature flags). No sibling tool competes for this resource, so the lack of explicit differentiation is a minor gap rather than a real ambiguity.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description never says when to call this tool or what to do instead — e.g. that it should be read before sending on a channel to confirm the channel is enabled, or how it relates to desk_get_admin_dashboard / desk_get_report. Usage is only inferable from the tool name.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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