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EQVPS — VPS and code sandboxes for AI agents

Read a support ticket

get_ticket

Read one ticket and its full message thread. Each message has an author: you or staff — a staff message is a reply from support. Poll this to see new answers. The ticket code comes from create_ticket / list_tickets. Requires: token.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_codeYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. Added

TDQS

A4.1/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations the description carries the full burden and does well: it discloses the return shape (full message thread), the meaning of the `author` field values (`you` vs `staff`), polling semantics, and the auth requirement ('Requires: token'). It omits error behavior for an invalid code and any rate-limit notes, so not a 5.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Four short sentences, front-loaded with the core action and return content before the usage and provenance notes. Efficient, though the back half reads as a set of terse fragments rather than a flowing sentence.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema exists, so the description rightly describes what comes back (thread, author values) and the token requirement. It is nearly sufficient for a simple one-param read tool, with only error/invalid-code behavior left uncovered.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0% and there is one required parameter, so the description must compensate. It adds provenance ('ticket code comes from create_ticket / list_tickets') but never specifies the code's format or example, leaving the schema to imply the string shape.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource — 'Read one ticket and its full message thread' — and the singular 'one ticket' distinguishes it from the sibling list_tickets. An agent can tell it apart from reply_ticket and list_tickets without opening a schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly says 'Poll this to see new answers,' giving a clear use context, and points to create_ticket / list_tickets as the source of the required code. It lacks an explicit when-not-to-use or a direct contrast with list_tickets, so it stops short of a 5.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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